OneRoom Blog

How the COVID-19 pandemic changed the funeral profession

How the COVID-19 pandemic changed the funeral profession

For many professionals who have selected to delve into the world of the funeral director, it is more than just a career path but a calling. I have been a licensed funeral director for over 20 years in New York and more recently in Texas. I have served client families in different roles throughout my career ranging from daily operations, embalming, leading teams in pre need sales, managing cemeteries and crematories as well as presenting to other professionals at events. We are natural caregivers, finding fulfillment and pride taking care of those who grieve, while ensuring their loved one’s disposition is carried out in the most dignified manner. Sweet moments of achievement in a funeral director’s day are also paired with several challenges. One of those challenges which has plagued the industry for over a year is COVID-19. Not only has it been a struggle to maintain the connection between grief stricken families and their director but also to remain relevant in these swiftly changing times, having to creatively adapt our care and adopt technology. 
Case study: Krause Funeral Homes Connect More Families with a Simplified Live-Streaming

Case study: Krause Funeral Homes Connect More Families with a Simplified Live-Streaming

For over 80 years, Krause Funeral Homes and Cremation Services have served the greater Milwaukee region with professionalism, empathy, and a deep reverence for life celebrations. With approximately 80 employees spread across four locations—Brookfield, Milwaukee - Brown Deer Road, Milwaukee - Capitol Drive, and New Berlin—Krause offers funeral, cremation, and burial options, as well as grief services. Additional signature services, including family follow-ups, floral deliveries, candle-lighting tributes, a grief therapy dog, the Krause motorcycle hearse, on-staff certified celebrants, among others, are offered to all families regardless of their funeral package. “We want families to feel that their needs are met, that they're cared for,” says Jacob Waterworth, manager of operations and funeral director. “They're not just another number to us.”
Case Study: Einan’s at Sunset Funeral Home Leverages OneRoom's Live-streaming Solution

Case Study: Einan’s at Sunset Funeral Home Leverages OneRoom's Live-streaming Solution

Einan’s at Sunset Funeral Home at Sunset Gardens, a valued OneRoom customer, has been serving Richland, Washington, for over 60 years. Always ahead of the curve when it comes to technology and innovation, Einan’s installed OneRoom’s live-streaming solution in its chapel and event center in 2019. “Families wanted it and expected it,” says Holley Sowards, service and operations manager. “If you want to stay in the game, you need to have this technology. It's critical.”
Why Live-Streaming a Funeral Service Makes Sense for Your Business

Why Live-Streaming a Funeral Service Makes Sense for Your Business

Funeral directors have the delicate task of supporting grieving families, while organizing a streamlined service that respectfully honors their loved ones. This challenging job, however, has grown even more difficult amidst a global pandemic that’s limited safe travel and constrained in-person gatherings. 
3 Reasons why OneRoom should be your Preferred Funeral Streaming Service

3 Reasons why OneRoom should be your Preferred Funeral Streaming Service

Funeral directors must organize an event that does justice to a person’s life, while also bringing mourners together under highly emotional circumstances. This can be a demanding and delicate task, but when done well, funeral directors create a unique and personal blend of sorrow and joy, reflection and hope, strength and meaning.
Why Live-Streaming a Funeral Service May Make Sense for Your Clients

Why Live-Streaming a Funeral Service May Make Sense for Your Clients

The grieving process is never easy. But that’s why families and loved ones come together to honor the person who has passed and help one another through a challenging time. 
How Covid-19 has upended the Funeral Industry

How Covid-19 has upended the Funeral Industry

How to respond to a global pandemic is a skill all governments, businesses and families have had to polish up on in recent months. Compassionate funeral directors looking to deepen relationships and build empathy with clients can do so by livestreaming the funeral, which allows all attendees, physical and virtual, to partake in the healing process.